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Privacy Policy

Effective Date: April 17, 2025

Welcome to ZentraMarket! Your privacy is extremely important to us. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website. By using our site, you agree to the terms outlined in this policy.

1. Information We Collect

To provide you with a seamless shopping experience, we collect the following types of information:

  • Personal Information: When you make a purchase or contact us, we collect your name, email address, phone number, and shipping details.
  • Payment Information: To process orders, we may collect your payment information, including credit card numbers, processed securely through our payment partners.
  • Usage Data: We gather information about how you interact with our website, such as pages visited, time spent on the site, and other browsing activities, to help improve your experience.
  • Cookies: We use cookies to enhance functionality and analyze site traffic. For details, please refer to our Cookies Policy.

2. How We Use Your Information

The information we collect is used to provide and improve our services. Specifically, we use your data for:

  • Order Fulfillment: To process your orders, deliver products, and handle customer service inquiries.
  • Personalized Experience: To remember your preferences and tailor the site’s content to suit your interests.
  • Marketing Communications: To send you promotional emails about new arrivals, sales, or special offers (with your consent).
  • Website Improvement: To analyze traffic, improve functionality, and provide the best possible user experience.

We do not share your data with third-party marketing companies or use your information for behavioral targeting.

3. How We Protect Your Information

We take the security of your personal data seriously and implement the following measures:

  • Secure Payments: Payment details are processed via secure and trusted third-party payment gateways.
  • Encryption: Sensitive data, such as payment information, is encrypted to protect your privacy during transmission.
  • Access Control: Only authorized personnel have access to personal information, ensuring confidentiality.
  • Regular Audits: We periodically review our security practices to ensure that they remain up to date with the latest standards.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share information with trusted third-party partners for the following purposes:

  • Service Providers: We share your information with payment processors, shipping partners, and email service providers to fulfill orders and manage customer support.
  • Legal Requirements: If required by law, we may share your data to comply with legal obligations, protect rights, or prevent fraud.
  • Business Transfers: If ZentraMarket is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Your Rights

As a user, you have rights over your personal data, particularly if you are a resident of India or other regions with applicable data protection laws. These rights include:

  • Right to Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: You can request corrections to inaccurate or incomplete data.
  • Right to Erasure: You can request that we delete your personal data, subject to certain conditions.
  • Right to Restrict Processing: You can ask us to limit the processing of your data.
  • Right to Data Portability: You can request your data in a structured, commonly used, and machine-readable format.
  • Right to Object: You can object to certain types of data processing, including marketing activities.

To exercise these rights, contact us at support@zentramarketg.com.

6. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of those websites. We encourage you to read their privacy policies before providing any personal information.

7. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted here, with the "Effective Date" updated accordingly.

We encourage you to review this page periodically to stay informed about how we are safeguarding your privacy.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Email: support@zentramarketg.com